California Privacy Policy

This California Privacy Policy applies only if you reside in the State of California in the United States and purchase or lease products for personal use either at a retail branch of Linde Gas & Equipment Inc., or through the portal, lindedirect.com (“California Consumer"). As used in this Policy, “Personal Information" means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California Consumer or household, and “Company” refers to Linde Gas & Equipment Inc. and its corporate affiliates. Unless we inform you otherwise, this Policy also serves as our “notice at collection” by informing you of your Personal Information to be collected in the future and how we will use that information.

The Company’s Collection, Use and Disclosure of Personal Information

The Company collects the following categories of Personal Information about, and directly from, California Consumers:

  • Identifiers, including: real name, address, email address, phone number, and mobile phone number.
  • Payment (Financial) Information, including: credit card number, CVV code, card expiration date.

The Company collects Identifiers and Payment Information when the California Consumer purchases and/or leases products through our website or at a retail branch. The Company collects Identifiers only when the California Consumer (1) creates an account on our website; (2) subscribes to receive marketing emails from us, (3) submits inquiries or comments to our website, (iv) establishes an account at one of our retail branches, or (4) purchases and/or leases products or equipment from one of our retail branches.

The Company discloses the categories of Personal Information listed above to Service Providers, including providers of the Company’s website and e-commerce platform. The Company does not and will not sell California Consumers’ Personal Information.

Your California Privacy Rights

California Consumers have the following rights:

Right to Know: The right to submit a verifiable request to know the categories and specific pieces of Personal Information that the Company has collected about them, sold or disclosed to a third party, and the purposes for the Company’s collection or disclosure of the Personal Information.

Right to Delete: The right to request a verifiable request to delete Personal Information that the Company has collected from the Consumer.

Right to Opt Out of Sale of Personal Information: The right to opt-out of the sale of the Personal Information. However, as stated above, the Company does not and will not sell Personal Information.

How to Exercise Your Rights

The Company will respond to requests in accordance with applicable law if it can verify the identity of the individual submitting the request. California Consumers can exercise their rights in the following ways:

Requests By Authorized Agents

You may designate an authorized agent to exercise your right to know or your right to delete. If an authorized agent submits a request to know or a request to delete on your behalf, the authorized agent must submit with the request either (a) a power of attorney that is valid under California law, or (b) a document signed by you that authorizes the authorized agent to submit the request on your behalf. In addition, we may ask you to follow the applicable process described below for verifying your identity.

How We Will Verify Your Requests

To prevent anyone other than you, or your authorized agent, from exercising the right to know or the right to delete with respect to your personal information, we follow procedures to verify your, or your agent’s, identity. These procedures seek to confirm that the person making a request is the person about whom we have collected personal information or that person’s authorized agent. The verification procedures involve matching data points that you provide with your request against information about you we already have in our records and that we have determined to be reliable for purposes of verifying your identity. We will use information you provide in your completed request form to verify your identity, and we may request additional information, if necessary, to complete the verification process.

The Company’s Non-Discrimination Policy

California Consumers have the right not to be subject to discriminatory treatment by the Company for exercising their privacy rights under the California Consumer Privacy Act, and the Company will not discriminate on that basis. However, the Company may charge a California Consumer a different price or rate or provide a different level or quality of goods or services if the difference is reasonably related to the value provided to the California Consumer by the Consumer’s Personal Information. If the Company does so, it will provide Consumers with any legally required notice.

Your Right to Information About Disclosures of Personal Information for Direct Marketing Purposes:

Under California law, California Consumers can request that we confirm whether we have disclosed Personal Information to any third parties for those third parties' direct marketing purposes.

Your ‘Do Not Track’ Browser Setting

Our portal, lindedirect.com, collects personally identifiable information about your online activities over time and across third-party websites or online services. We support the Do Not Track (DNT) browser setting. DNT is a preference you can set in your browser’s settings to let the websites you visit, including our portal, know that you do not want those websites collecting your personally identifiable information.

For More Information

For questions or concerns about the Company’s privacy policies and practices, please contact us at LindeDirect@linde.com.